Who are we

Aiguebelle – with address: www.aiguebelle.eu considers the protection of privacy to be extremely important and wants to inform, respect and control its visitors and customers as much as possible about what happens with their data.

We want to manage our customer data securely, respectfully and with due diligence and use it to better serve them and to offer the best possible experience. Aiguebelle therefore starts from the principle that everyone must have control over his or her personal data.

Below you will find information about which data we collect, why, how long and how you have control over this. We would like to invite you to take the time to thoroughly read our Privacy policy, along with any other terms and conditions that may apply to our products and services.

Application

This Privacy Policy applies to all our customers (current, former and future) and to all visitors to the website (s) of Aiguebelle. The European General Data Protection Regulation 2016/679 of 27 April 2016, the law of 8 December 1992 (“Privacy Act”), the law of 13 June 2005 (“Electronic Communications Act”) and the accompanying implementing decrees, as well as any future changes thereto, regulate the protection of your personal data.

Guarantee privacy

Aiguebelle strives to live up to its obligations and to respect the rights of its visitors and customers whenever we process your personal data.

Permission

By using the information and services of Aiguebelle, you agree to our privacy policy and the conditions that we have included. Your permission is always requested personally when registering as a member and also when you use our various digital forms.

Monitor visitor behavior

Aiguebelle uses different techniques to keep track of who visits our website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience.

The information that we register – via cookies – includes the IP address, browser type, device type and the pages visited within our website. We keep this information anonymous and is not linked to other personal information, so that it does not fall under the processing of personal data.

Use of cookies

Our website places cookies on visitors whose internet browser and / or device allows this. We do this to collect information about the pages that users visit on our website, to keep track of how often visitors return and to see which pages are doing well.

Cookies are small text files that can be read by a web server in the domain that has placed the cookie on your hard drive. It is possible that www.aiguebelle.eu use cookies to save your preferences and settings and to optimize your web experience.

Cookie from third parties

It is possible that third parties, such as Google, advertise on our website or that we use another service. For this purpose these third parties in some cases place cookies that cannot be influenced by us.

Do you wish to delete your stored cookies?

This differs from which internet browser and / or device you use, consult the help index of your internet browser or the user manual of your device if you wish to delete cookies and / or disable them.

Safety and security

We make every effort to ensure that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and administrative procedures to protect and secure the information we collect online. In addition, we have taken appropriate technical and organizational measures to protect your personal data against unlawful processing. For example, we have taken the following measures:

  • all persons who can access your data on behalf of Aiguebelle are bound by their confidentiality
  • we have a username and strict password policy on all our systems

 

If a data breach should occur with adverse consequences for personal data, our customers will be notified personally in the circumstances provided for by law.

Links to other websites

Our website may contain links to other interesting websites. As soon as you use these links, you leave our website and you must take into account that we have no control whatsoever of and or about these external website (s).

Consequently, we cannot be held responsible for the protection and privacy of any information you provide on these external websites, so always be careful and view the privacy statement that applies to each individual website before you use it and or enter personal information.

Management of your personal information

We do everything to ensure your privacy and therefore handle personal data with care. Aiguebelle adheres to applicable laws and regulations in all cases, including the GDPR ( General Data Protection Regulation ) – or also AVG ( General Data Protection Regulation ). You can choose to limit the collection or use of your personal information in the following ways:

  • when you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want us to use the information provided for the further internal processing of your personal data
  • if you have previously agreed to the use of your personal data for direct marketing purposes, you can change your mind at any time by signing off in the always provided unsubscribe links or by contacting us in writing or by telephone .

 

You can request details of personal information that we hold about you free of charge at our head office: Nieuwstraat 115, 9190 Stekene – BE. If you believe that the information we have about you: incorrect, incomplete and whether you wish to transfer it or remove it: please make this known in writing at the above address. Incorrect information is corrected immediately and without compensation. In addition, based on serious and justified reasons, you can also object to the processing of your data. We may ask you to identify yourself before we can respond to the aforementioned requests and try to complete them within a period of 10 working days.

Processing of personal data of our customers

Personal data of our customers is processed by Aiguebelle for the following purpose(s):

  • to process the request for your contact information, activate it and notify you
  • inform about (new) services and or products
  • for setting up, maintaining and supporting assignments and / or services
  • executing or issuing an assignment
  • to monitor performance
  • to keep track of studies, tests and statistics, including trend analysis
  • administrative purposes
  • to meet legal obligations

 

For the above objective (s), Aiguebelle may request the following personal data from you:

  • first name
  • last name
  • phone number
  • email address
  • date of birth
  • address
  • website and associated social media channels (if applicable)

 

Your personal data is stored by Aiguebelle for the above processing (s) during the term of the agreement and thereafter only in the financial administration for a maximum of 10 years.

Processing of personal data from newsletter subscribers

Personal data of newsletter subscribers are processed by Aiguebelle for the following purpose(s):

  • informing the person by means of news about our services, products and any promotions
  • communication about our company, events and services

 

The basis for this personal data is:

  • the registration form of our newsletter
  • your written consent via mail contact

 

For the above objective (s), Aiguebelle may request the following personal data from you:

  • first name
  • last name
  • email address
  • date of birth
  • website and associated social media channels (if applicable)

 

Your personal data is stored by Aiguebelle for the above-mentioned processing(s) during the period that you are registered for our newsletter. You can unsubscribe at any time via the following page: Unsubscribe newsletter

Minors

We only process personal data of minors (persons under the age of 18) if written permission has been given by the parent, caregiver or legal representative.

Amendments

Aiguebelle reserves the right to adjust this Privacy policy. Changes will always be published on this website prior to their entry into force. It is advisable to consult this policy regularly so that you are aware of these changes.

Questions

If you would like to receive more information or have questions about Aiguebelle’s privacy policy, you can contact us here.